I have had scores upon scores of undocumented problems with GTE's Advanced
Data Division (now Verizon Advanced Data). I have kept rough documentation of
my difficulties with Verizon over the last year, and wish to make it available
to the public as a means to assist anyone who is experiencing similar problems
with Verizon.
Hard-to-Find Contact numbers for Verizon:
- 877-483-4375: DSL Installation
- 877-483-3350: DSL Installation Support (use this number after an installation order has been created)
- 866-892-8368: Verizon Avenue (they connect Apartment Complexes, Condominiums, etc)
- 888-391-1234: DSL Repair, Level 1
- 866-405-4100: DIRECT DSL support number - no holding, no wait
- 888-483-9800: DSL Repair, Field Personnel and Central Offices
- 562-491-8922: Karen Heinrich, Level 2 Support
- 866-848-7700: Kimberly Webb and Robert Solenis, Vice Presidents of Customer Relations - Verizon Advanced Data
My headaches with Verizon:
Personal Notes of support and installation problems:
Letters, petitions, and complaints I have filed:
Miscellaneous Useful Data:
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